Terms of service

Terms of Service – Rowe New York

Last updated: 09/04/2026

Rowe New York is the trading name of the company Rowe New York. These Terms and Conditions govern access to and use of the website https://rowenewyork.com (the "Website"), owned by Rowe New York ("Rowe New York"), with registered office at 30 N Gould St Ste R, Sheridan, WY 82801, USA, along with the services and products that Rowe New York makes available on its site.

Store Name: Rowe New York Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA Email: info@rowenewyork.com Phone: +1 (212) 555-0178 Business Days: Monday to Friday, 8:00 AM to 5:00 PM

Rowe New York makes this website available subject to the terms below. By visiting the site or using any of its services or applications, the user accepts these Terms and Conditions.

Browsing the site doesn't require you to register. That said, to purchase any of the services Rowe New York offers, you'll need to register and accept these conditions before completing payment.

Through this website, Rowe New York operates as an online fashion boutique offering a hand-picked range of men's clothing under the Rowe New York brand. The Terms and Conditions set out here establish the rights and duties of both Rowe New York and its Users in the context of the Website. They are the only Terms and Conditions that apply to using the Website (without prejudice to any specific conditions that may attach to particular services) and to placing orders through it, and they supersede any other conditions unless agreed otherwise in writing in advance between Rowe New York and the User.

Please read these Terms of Service carefully before accessing or using the website. By accessing or using any portion of the site, you agree to be bound by them. If you don't accept every term and condition in this agreement, you may not access the website or use any service. Where these Terms of Service are treated as an offer, acceptance is strictly limited to these Terms of Service.

Store Name: Rowe New York Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA Email: info@rowenewyork.com Business Days: Monday to Friday, 8:00 AM to 5:00 PM

We usually reply within 24 to 48 hours on business days. Whether it's a question about a product or a concern about our service, we'll make sure you're heard and looked after.

This website is run by Rowe New York. Across the site, the words "we," "us," and "our" refer to Rowe New York. We make this website — including all information, tools, and services available here — available to you, the user, on the condition that you accept all the terms, conditions, policies, and notices stated below.

By visiting our site and/or buying something from us, you take part in our "Service" and agree to be bound by the following terms ("Terms of Service," "Terms"), including any additional terms, conditions, and policies referenced here and/or reachable by link. These Terms apply to every user of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using the website. By accessing or using any part of the site, you agree to be bound by them. If you don't agree to all of them, you may not access the website or use any service. Where these Terms are treated as an offer, acceptance is strictly limited to them.

Any new features or tools added to the current store also fall under these Terms of Service. You can always find the latest version on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes to our website, and it's on you to check this page from time to time. Continuing to use or access the site after we post changes means you accept those changes.

Our store runs on Shopify Inc., which supplies the e-commerce platform that lets us sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you've reached that age and have given us permission for any minor dependents of yours to use this site.

You may not use our products for any unlawful or unauthorized purpose, and you may not, in using the Service, break any laws in your jurisdiction (including copyright laws).

You must not transmit any worms, viruses, or other code of a destructive nature.

Breaking or violating any of these Terms will result in the immediate end of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card details) may travel unencrypted and may involve (a) transmission across various networks and (b) changes made to fit the technical requirements of the networks or devices it connects to. Credit card information is always encrypted when sent over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, any use of it, or any access to it or to any contact on the website through which it's provided, without our express written permission.

The section headings in this agreement are there for convenience only and don't limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We aren't responsible if information on this site turns out to be inaccurate, incomplete, or out of date. The material here is provided for general information only and shouldn't be your sole basis for making decisions without consulting primary, more accurate, more complete, or more current sources. Any reliance you place on this material is at your own risk.

This site may include some historical information, which by its nature isn't current and is provided only for reference. We may change the site's contents whenever we like, but we're under no obligation to update anything. You agree that keeping track of changes to our site is your responsibility.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

Our product prices can change without notice.

We may modify or discontinue the Service (or any part or content of it) at any time, without notice.

We won't be liable to you or any third party for any change, price adjustment, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS

Some products may be sold only online through the website. These may come in limited quantities and can only be returned or exchanged in line with our Return Policy.

We've done everything we can to show the colors and images of our products as accurately as possible, but we can't guarantee your screen will display any color accurately.

We reserve the right — though we're not obliged — to limit sales of our products or Services to any person, region, or jurisdiction, and we may do so on a case-by-case basis. We may also limit the quantities of any products or services we offer. All product descriptions and pricing can change at any time without notice, at our sole discretion, and we may discontinue any product whenever we choose. Any offer made on this site is void where prohibited.

We don't warrant that the quality of any product, service, information, or other material you buy or obtain will meet your expectations, or that any errors in the Service will be fixed.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. At our discretion, we may limit or cancel quantities bought per person, per household, or per order. These limits may apply to orders placed under the same customer account, the same credit card, and/or the same billing or shipping address. If we change or cancel an order, we may try to reach you using the email, billing address, or phone number you gave when ordering. We also reserve the right to limit or block orders that, in our judgment, appear to come from dealers, resellers, or distributors.

You agree to give current, complete, and accurate purchase and account details for every purchase you make with us, and to update your account and other information promptly — including your email and your card numbers and expiry dates — so we can process your transactions and reach you when needed.

For more detail, please see our Returns & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may give you access to third-party tools that we neither monitor nor have any control or input over.

You acknowledge that we provide access to such tools "as is" and "as available," with no warranties, representations, or conditions of any kind and without endorsement. We bear no liability whatsoever connected to your use of these optional third-party tools.

Any use you make of optional tools offered through the site is entirely at your own risk and discretion, and you should make sure you're familiar with and agree to the terms set by the relevant third-party provider(s).

We may also introduce new services and/or features through the website in future (including new tools and resources). These too will fall under these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some of the content, products, and services available through our Service may include material from third parties.

Third-party links on this site may take you to sites that aren't affiliated with us. We're not responsible for reviewing or assessing their content or accuracy, and we don't warrant or take any responsibility or liability for any third-party material, websites, products, or services.

We aren't liable for any harm or damage tied to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please read the third party's policies and practices carefully and make sure you understand them before entering into any transaction. Any complaints, claims, concerns, or questions about third-party products should go to that third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us certain submissions at our request (for instance, contest entries), or if you send creative ideas, suggestions, proposals, plans, or other materials of your own accord — whether online, by email, by post, or otherwise (collectively, "comments") — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium. We are under no obligation to (1) keep any comments confidential, (2) pay any compensation for them, or (3) respond to them.

We may, but don't have to, monitor, edit, or remove content we decide, at our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes anyone's intellectual property or these Terms of Service.

You agree that your comments won't violate any third party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree they won't contain libelous or otherwise unlawful, abusive, or obscene material, or any computer virus or malware that could affect the operation of the Service or any related website. You may not use a false email address, pose as someone you're not, or otherwise mislead us or others about the origin of any comments. You alone are responsible for your comments and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please see our Privacy Policy to learn more.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time there may be information on our site or in the Service that contains typos, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate — at any time and without prior notice, even after you've placed your order.

We take on no obligation to update, amend, or clarify information in the Service or on any related website, including pricing, except as required by law. No specified update or refresh date in the Service or on any related site should be read to mean that all information has been changed or updated.

SECTION 12 – PROHIBITED USES

On top of the other prohibitions in these Terms of Service, you may not use the site or its content: (a) for any unlawful purpose; (b) to encourage others to take part in unlawful acts; (c) to break any international, federal, provincial, state, or local laws, rules, or regulations; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that could affect the functionality or operation of the Service, any related website, other sites, or the internet; (h) to gather or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or get around the security features of the Service or any related website, other sites, or the internet. We reserve the right to end your use of the Service or any related website for breaching any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We don't guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We don't warrant that the results obtained from using the service will be accurate or reliable.

You agree that we may from time to time remove the service for indefinite stretches or cancel it altogether at any time, without notice.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through it are (unless we expressly state otherwise) provided "as is" and "as available" for your use, with no representation, warranties, or conditions of any kind, whether express or implied — including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise — arising from your use of the service or any product obtained through it, or from any other claim connected in any way to your use of the service or any product, including any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the service or any content (or product) posted, transmitted, or otherwise made available through it, even if we've been advised of the possibility. Because some states or jurisdictions don't allow the exclusion or limitation of liability for consequential or incidental damages, in those places our liability is limited to the maximum extent the law permits.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Rowe New York and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand — including reasonable attorneys' fees — brought by any third party because of or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent the law allows, and the unenforceable part will be treated as severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

Any obligations and liabilities the parties incurred before the termination date survive the end of this agreement for all purposes.

These Terms of Service stay in effect unless and until either you or we terminate them. You may end them at any time by letting us know you no longer wish to use our Services, or by ceasing to use our site.

If, in our sole judgment, you fail — or we suspect you've failed — to comply with any part of these Terms, we may also terminate this agreement at any time without notice. You'll remain responsible for all amounts owed up to and including the date of termination, and we may deny you access to our Services (or any part of them).

SECTION 17 – ENTIRE AGREEMENT

If we don't exercise or enforce any right or provision of these Terms of Service, that doesn't amount to a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules we post on this site or regarding the Service, make up the entire agreement and understanding between you and us. They govern your use of the Service and supersede any earlier or contemporaneous agreements, communications, and proposals — whether spoken or written — between you and us (including any prior versions of these Terms).

Any ambiguity in how these Terms are interpreted won't be held against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms of Service, and any separate agreements under which we provide you Services, are governed by and interpreted in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can always review the latest version of these Terms of Service on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It's your responsibility to check our site periodically. Continuing to use or access our website or the Service after we post changes means you accept those changes.

SECTION 20 – RETURN AND REFUND

Return Policy:

We offer a 30-day return policy — you have 30 days after receiving your item to request a return.

Eligibility for Returns:

The item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Return Process:

To start a return, contact us at info@rowenewyork.com. Please don't send your purchase back before you've received confirmation from us — items returned without first requesting a return won't be accepted.

Store Name: Rowe New York Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA Email: info@rowenewyork.com Business Days: Monday to Friday, 8:00 AM to 5:00 PM

Refund Process:

Once your return is approved, we'll process your refund within 7 days of receiving your return package. Refunds go back to the same payment method used for the original purchase, unless you agree to another method. You won't pay any fees for the refund and there's no restocking fee, but the original delivery cost is non-refundable.

Cancellation Process:

You can cancel your order by contacting us, as long as your tracking status hasn't yet changed to "package shipped." Just email us at info@rowenewyork.com to cancel.

SECTION 21 – CONTACT INFORMATION

If you have any questions, comments, or suggestions, please don't hesitate to reach out.

Store Name: Rowe New York Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA Email: info@rowenewyork.com Phone: +1 (212) 555-0178 Business Days: Monday to Friday, 8:00 AM to 5:00 PM

Talk soon, The Rowe New York Team